RESIDENTIAL MAINTENANCE PROGRAM

A More Proactive Way to Care for Your Home's Plumbing

Three Levels of Support for SWFL Homeowners

Most homeowners don’t think about their plumbing until something stops working, starts leaking or creates an unexpected disruption.

The Southwest Plumbing Solutions Maintenance Program gives homeowners a more proactive approach—with scheduled plumbing care, documented observations, member service benefits and increasing levels of priority and savings based on the plan you choose.

PROACTIVE PROPERTY CARE

Small Plumbing Concerns Are Easier to Address When You Know They're There

Your home’s plumbing operates every day behind walls, beneath fixtures and throughout equipment that may receive very little attention until something changes.

Valves can become difficult to operate. Small leaks can develop. Fixtures can begin running inefficiently. Water heaters can accumulate service needs. Drain performance can change gradually.

A maintenance program creates regular opportunities to review visible plumbing conditions, document developing concerns and decide what deserves attention before you’re forced to make a decision during an unexpected problem.

Plumbing Problems Don't Always Begin as Emergencies

Many plumbing concerns develop gradually before creating an obvious disruption.

Your Plumbing System Changes Over Time

Age, use, water conditions, seasonal occupancy and previous repairs can all affect system performance.

Documentation Helps You Plan

Knowing what was observed, serviced or recommended gives homeowners a clearer history when planning future plumbing work.

MORE THAN A SERVICE CALL

Build an Ongoing Relationship With Your Plumbing Company

Membership gives SPS an opportunity to become familiar with your property over time rather than starting from zero every time you need plumbing service.

Depending on the selected membership level, benefits increase through scheduled preventive visits, property documentation, service priority, included services and repair savings.

Scheduled Plumbing Care

Planned visits create regular opportunities to review important plumbing components and visible conditions.

Property Documentation

Maintain a clearer record of observed concerns, recommendations and completed maintenance.

Member Service Priority

Higher membership levels receive increasing scheduling and service priority according to program terms.

Preventive Service Benefits

Select maintenance services may be included or credited based on membership level.

Repair Savings

Members receive savings on qualifying plumbing repairs based on their selected plan.

Local Plumbing Relationship

When a plumbing concern develops, you already have a local SPS team familiar with your property and service history.

CHOOSE YOUR LEVEL OF CARE

Three Plans. Increasing Levels of Plumbing Support.

Every homeowner approaches preventive property care differently. SPS offers three residential Maintenance Program levels so you can choose the amount of scheduled care, service priority and member benefits that best fit your property and how you use it.

FOUNDATIONAL PREVENTIVE CARE

Essential Plumbing Care

Current Working Price

$24.99

/ Month

or $249 / Year

Annual billing represents the discounted annual option.

Designed for full-time homeowners who want an affordable starting point for proactive plumbing care.

Essential Plumbing Care provides foundational scheduled oversight while establishing an ongoing service relationship with SPS.

Core Benefit Highlight

5% Savings on Qualifying Repairs

Best For

ENHANCED PREVENTIVE SUPPORT

Priority Plumbing Protection

FINALIZE CURRENT WORKING MONTHLY / ANNUAL PRICE BEFORE PUBLICATION

Designed for homeowners who want more frequent proactive attention, greater service benefits and stronger priority when plumbing service is needed.

Priority Plumbing Protection creates a more involved relationship with SPS and increases the amount of preventive value built into the membership.

Core Benefit Highlight

10% Savings on Qualifying Repairs

Best For

HIGHEST LEVEL OF PLUMBING CARE

Premier Property Protection

FINALIZE CURRENT WORKING MONTHLY / ANNUAL PRICE BEFORE PUBLICATION

Designed for homeowners who want SPS’s highest level of scheduled residential plumbing support, preventive benefits, property documentation and service priority.

Premier Property Protection is intended for homeowners who place a high value on proactive property management and want the strongest membership benefits available.

Core Benefit Highlight

15% Savings on Qualifying Repairs

The Premier repair discount should be subject to the final annual or per-service savings cap established by SPS.

Best For

High-value homes
Seasonal residences
Older or more complex plumbing systems
Larger homes
Homeowners wanting maximum proactive support
Owners who prefer a property-management approach

MEMBERSHIP COMPARISON

Compare Residential Maintenance Plans

Benefit	Essential	Priority	Premier
Residential Membership	Included	Included	Included
Scheduled Preventive Plumbing Care	✓	Increased	Highest
Plumbing Documentation	✓	Enhanced	Most Comprehensive
Service Priority	Standard Member Priority	Higher Priority	Highest Priority
Qualifying Repair Savings	5%	10%	15%*
Preventive Services / Credits	Foundational	Increased	Highest
Monthly Billing	Available	Available	Available
Discounted Annual Billing	Available	Available	Available
Optional Add-Ons	Available	Available	Available
Property Eligibility Required	Yes	Yes	Yes

Premier repair savings are subject to the final qualifying-service rules and annual or per-service savings cap established in program terms.

KNOW WHAT WE'RE LOOKING AT

A Practical Review of the Plumbing Systems You Depend On

Maintenance visits are designed to evaluate accessible plumbing components, document visible conditions and identify items that may deserve attention. The exact scope depends on your membership level, property, plumbing configuration and selected add-ons.

Fixtures & Connections

Visible faucets, toilets, supply connections and accessible plumbing fixtures may be reviewed for obvious concerns.

Shutoff Valves

Accessible plumbing shutoff components can be reviewed for visible condition and operation where appropriate.

Water Heater

Visible water-heater condition, connections and applicable maintenance needs may be reviewed according to the system type.

Drains

Discuss slow, recurring or unusual drain behavior and identify situations where professional drain service may be appropriate.

Visible Piping

Review accessible plumbing lines and connections for visible concerns.

Water Pressure / Performance

Discuss noticeable changes in household plumbing performance that may warrant additional diagnosis.

Leak Indicators

Document visible signs that could indicate a plumbing concern requiring additional evaluation.

Plumbing Recommendations

Provide recommended next steps for conditions that fall outside the included maintenance scope.

CUSTOMIZE YOUR PROPERTY CARE

Add Services Based on Your Home's Needs

Not every home has the same plumbing system—and not every homeowner needs the same maintenance services. Eligible members can add selected preventive or specialty services to create a program better suited to the property.

Water Heater Care

Preventive services associated with eligible residential water-heater systems.

SPS’s current standalone pricing guide lists a standard Water Heater Flush at $189, providing a useful retail-value reference when determining membership inclusions or add-on pricing.

Drain & Sewer Preventive Services

Optional drain-related preventive service for homes that need more proactive attention.

Current standalone SPS pricing includes:

These retail values can be used to communicate membership value where those services or credits are included.

Leak & Water-System Evaluation

Additional diagnostic services may be selected or quoted when the property has suspected water-loss or piping concerns.

Current standalone Leak Detection pricing is Custom quote.

Main Water Shutoff / Valve Service

Eligible valve inspection, exercising, repair or replacement can be handled separately where required.

Current standalone main shutoff-valve service is listed at Custom quote.

Water Quality & Treatment

Water filtration, softening and treatment services should remain separately authorized specialty services unless specifically included in a plan or add-on.

Seasonal Property Services

Seasonal homeowners may combine membership with services associated with preparing a home for extended absence or returning the plumbing system to normal use.

Storm-Season Services

Members can be routed into appropriate pre-storm or post-storm plumbing services when those options apply.

BUILT FOR SOUTHWEST FLORIDA LIVING

Especially Valuable When This Isn't Your Only Home

Seasonal ownership creates an additional challenge: plumbing systems remain in the property even when you’re hundreds or thousands of miles away.

A maintenance relationship gives seasonal homeowners a local plumbing resource with an established record of the property, planned service opportunities and a clearer process when plumbing attention is needed.

For homeowners who leave Southwest Florida for extended periods, SPS can also provide specialized support focused on plumbing preparation, shutoff planning and return-to-service needs.

SIMPLE FROM THE START

How the SPS Maintenance Program Works

01 Choose Your Plan

Compare Essential, Priority and Premier and select the level of preventive care that best fits your home.

02 Submit Your Property Information

Tell us about your home, plumbing system and any known concerns.

03 Confirm Eligibility

SPS reviews the property and determines whether the home qualifies for standard program pricing or requires additional terms based on size, complexity, condition or accessibility.

04 Establish Your Maintenance Schedule

Once enrolled and approved, your eligible preventive services can be scheduled according to your selected plan.

05 Maintain, Document & Plan

SPS documents observed concerns, completes applicable included maintenance and provides recommendations when additional plumbing work should be considered.

BUILT AROUND THE PROPERTY

Membership Pricing Assumes a Standard Residential Plumbing System

Homes vary considerably in size, plumbing configuration, equipment and complexity.

Standard membership pricing is intended for qualifying residential properties that fall within established SPS program limits.

Some homes may require custom pricing, additional service credits or separate authorization.

CONDITIONS THAT MAY AFFECT PRICING OR ELIGIBILITY

Larger homes
Multiple residential structures
Guest houses
Multiple water heaters
Multiple kitchens
Multiple plumbing systems
Extensive fixture counts
Specialty water-treatment equipment
Unusual access requirements
Older or substantially deteriorated systems
Existing unresolved plumbing problems
Island / unusually difficult service access
Other property complexity outside standard program assumptions

MEMBER REPAIR BENEFITS

If We Find a Repair Need, You Stay in Control

The purpose of maintenance is to help identify concerns and provide better information—not to automatically authorize additional work. If a condition requires repair, replacement or specialty service, SPS will explain the concern and provide the appropriate pricing or proposal before separately authorized work begins.

Eligible membership discounts can then be applied to qualifying repairs according to your selected plan and program terms.

ESSENTIAL

5% Savings on Qualifying Repairs

PRIORITY

10% Savings on Qualifying Repairs

PREMIER

15% Savings on Qualifying Repairs

Subject to final annual or per-service savings cap and qualifying-service limitations.

Member repair savings do not mean unlimited repairs are included with membership. Discount eligibility, maximum savings, excluded work and any applicable waiting periods should be governed by the final Maintenance Program Terms & Conditions.

RESIDENTIAL MEMBERSHIP ACROSS SOUTHWEST FLORIDA

Find Your SPS Service Region

Residential Maintenance Program availability is tied to SPS residential service coverage.

Use the same North / South map system created for the Residential Plumbing page.

Sarasota | Charlotte | DeSoto

Including communities such as:

Manasota Key
North Port
Englewood
Port Charlotte
Harbour Heights

Lee | Collier

Including communities such as:

Estero
Bonita Springs
Fort Myers
Cape Coral
Babcock Ranch
Naples

Properties outside standard residential membership coverage may be evaluated individually.

PLANNED CARE FOR DIFFERENT TYPES OF HOMEOWNERS

Choose a Program Around How You Own and Use Your Home

Full-Time Homeowners

For homeowners who want routine oversight and a more proactive approach to everyday plumbing care.

Seasonal Residents

For homeowners whose Southwest Florida property remains unoccupied for part of the year.

High-Value Homeowners

For properties where avoiding unexpected plumbing disruption and maintaining documented service history is especially important.

Older Homes

For homeowners managing aging plumbing components or a history of repairs.

New Homeowners

For owners who want to establish a plumbing relationship and better understand the systems in a recently purchased property.

Proactive Property Owners

For homeowners who would rather plan plumbing service than wait for an unexpected failure.

CLEAR EXPECTATIONS

What the Maintenance Program Is—and What It Isn't

We want homeowners to understand exactly what they’re purchasing.

The SPS Maintenance Program is a recurring residential plumbing service program providing defined maintenance benefits according to the selected plan.

It Is

Scheduled preventive plumbing care
Defined member benefits
Property documentation
Service priority according to plan
Qualifying repair savings
Access to eligible optional services
An ongoing relationship with SPS

It Is Not

Plumbing insurance
A home warranty
Unlimited plumbing service
Unlimited repairs
Guaranteed prevention of plumbing failures
Guaranteed prevention of water damage
Guaranteed emergency response
Automatic coverage of existing conditions
A substitute for separately authorized repairs

Repairs, replacements, specialty work and services outside the defined membership benefits require separate authorization and may involve additional charges.

MAINTENANCE PROGRAM QUESTIONS

Frequently Asked Questions

Is the SPS Maintenance Program only for residential properties?

Yes. This program is designed specifically for qualifying residential properties within SPS’s residential service area. Commercial properties should contact SPS regarding commercial preventive-maintenance needs separately.

Does my membership include plumbing repairs?

Membership includes the benefits specifically listed under your selected plan. Repairs, replacements and specialty plumbing work are separately authorized unless a particular service or credit is expressly included in the membership.

Do members receive discounts on repairs?

Yes. Essential Plumbing Care currently provides 5% savings, Priority Plumbing Protection 10% savings, and Premier Property Protection 15% savings on qualifying repairs. Program limits and qualifying-service rules apply.

Is the Maintenance Program a home warranty?

No. The SPS Maintenance Program is a recurring preventive plumbing service program. It is not insurance, a home warranty or an agreement for unlimited repairs.

Can seasonal homeowners join?

Yes. Seasonal residents are one of the primary homeowner groups the program is designed to support. SPS also offers specialized Seasonal Resident Support for homes that remain unoccupied for extended periods.

Can every home enroll at the standard price?

Not necessarily. Membership eligibility and standard pricing may depend on the home’s size, plumbing configuration, condition, number of systems, accessibility and other property-specific factors.

What happens if you identify a plumbing problem during maintenance?

We document and explain the concern and recommend an appropriate next step. Any repair or service outside your included membership benefits requires separate approval before additional work begins.

Can I pay annually?

Yes. The program is designed to offer monthly billing as well as a discounted annual payment option.

Can I customize my plan?

Eligible optional services and add-ons can be selected according to program availability and the needs of the property.

Does membership guarantee emergency service?

No. Membership may provide increased priority according to the selected plan, but it does not guarantee a specific emergency-response time.

READY FOR A MORE PROACTIVE APPROACH?

Choose the Level of Plumbing Care That Fits Your Home

Whether you’re looking for foundational preventive maintenance or the highest level of residential plumbing support available through SPS, start by comparing the three membership options.

We’ll help confirm the right plan, review property eligibility and explain the benefits before enrollment.

Need Plumbing Service Now?

Request Residential Service →

Request Maintenance Program Information

Tell us about your property and what you would like help maintaining. Submitting this form requests information only; it does not enroll you in a program, purchase a plan, or schedule plumbing service. For current plumbing service, use Request Service or call 239-406-3833. For a commercial or new development project request, send project details through Jobber.